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Sequencer: Send Email action editor missing hyperlink support

Reporter Type: team Reported by: John Bromley Affected user: N/A (team-reported; no specific customer identified) Summary The rich text editor inside the Sequencer's "Send email" action does not expose a hyperlinking control. Users cannot select a word or phrase and attach a URL to it. They are currently limited to pasting raw URLs inline, which is a significant limitation for outreach email composition. Reproduction Open a Sequencer and add (or edit) a "Send email" action step. Type or select a word or phrase in the email body editor. Look for a hyperlink / insert-link option in the editor toolbar. Expected: A hyperlink button or keyboard shortcut is available to wrap selected text in a clickable link. Actual: No hyperlink option exists in the toolbar; there is no way to create linked text. Environment: Sequencer - Send email action editor, production, reported 2026-06-12. Diagnostic findings Root-cause hypothesis: The rich text editor configured for the Send email action step likely uses a subset of toolbar controls that does not include the link/hyperlink extension. This is a frontend configuration gap -- the underlying editor library almost certainly supports links, but the toolbar or plugin set for this specific editor instance has not been enabled with a link tool. Confidence: medium (no GitHub code match returned; hypothesis based on standard rich-text-editor patterns and the symptom description). Likely affected area or files: Sequencer email step editor component / toolbar configuration (frontend). Likely the editor toolbar config or plugin registration for the Send email action. Sentry: not configured Axiom: not applicable (frontend UI gap, no backend error) Database: not applicable AWS: not applicable Notion HQ: Feature Ownership table returned a 404 (integration access gap); ownership unknown. Ownership Suggested owner: unknown -- Notion Feature Ownership table inaccessible (404). Likely frontend given this is a toolbar/editor configuration change. Severity Low. Minor UX gap; users can work around it by pasting raw URLs. No data loss or broken flow. Assets Screenshot shows the Send email action editor; note the absence of a hyperlink/insert-link button in the toolbar. Links Featurebase post: https://feedback.sendr.ai/p/sequencer-add-hyperlink-support-to-the-send-email-action-editor Slack thread: https://sendrhq.slack.com/archives/C0B9RU7C7FE/p1781259520596329?thread_ts=1781259520.596329&cid=C0B9RU7C7FE Featurebase: https://feedback.sendr.ai/p/sequencer-add-hyperlink-support-to-the-send-email-action-editor

Linear 4 days ago

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Bugs

Email Warmup

Email warmup builds your sending reputation so your cold emails reach the inbox instead of spam. A brand new inbox or sending domain has no sending history, so mailbox providers like Gmail and Outlook treat it with suspicion and tend to filter its emails. Warmup fixes that by gradually building a healthy, natural sending pattern before you start real outreach, until providers trust the account. With Sendr, warmup runs automatically on your inboxes. Sendr ramps your sending volume up gradually, generates the engagement that providers look for, and keeps warmup running quietly in the background alongside your live campaigns, so your reputation stays protected as you scale. What it does for you Gets more of your emails into the inbox rather than spam. Protects your sender reputation automatically, with no schedule to manage. Keeps your deliverability healthy as your sending volume grows.

John Bromley 13 days ago

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Feature Request

Dynamic Variables Within Custom Embed Code

Ability to dynamically change specific sections of the code using custom variables. For example, to change the name of a person in a HTML form or HTML document. Example code where it would be amazing to change the name, address, and other person identifying info via custom variables: Acceptance Letter Signature VE RI TAS HARVARD Extension School I am pleased to inform you that you have been admitted as a candidate for the degree of Master of Liberal Arts (ALM) in extension studies, in the field of Journalism. Admission to a Harvard Extension School (HES) degree program signifies that you have ably demonstrated your capacity to meet the rigorous academic challenges found at Harvard. The entire HES administration therefore joins me in congratulating you on this accomplishment and also in reaffirming our collective commitment to the future academic success of talented and motivated students like yourself. This is the most dynamic time in higher education in the past 100 years, and I hope you are as excited as I am to be a part of it and to be a part of the Harvard Extension School and Harvard University communities. With best wishes for continued success in your studies, Sincerely, Suzanne Spreadbury Suzanne Spreadbury, PhD Dean of Academic Programs & Chief Academic Officer

Adnan Manna 6 months ago

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Feature Request